Refund policy

At Soft Game Supply Co., we want your gear to earn a permanent spot in the rotation. If something arrives incorrectly, damaged, or defective, we'll make it right.

We offer refunds or replacements for:

• Items that were sent incorrectly
• Damaged or defective products
• Print errors or quality issues

Because every shirt is made to order, please double-check your size and color before purchasing — we'd rather help you get it right the first time than sort it out after.

Refund requests must be made within 30 days of the purchase date.

To request a refund or replacement, email us at support@softgamesupplyco.com with your order number and a quick description of the issue. A photo helps if it's related to damage, defects, or print quality.

For best long-term results, check the washing and care instructions that came with your order — your shirt's soft game depends on it.